Policies

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Policies & Resources

Please view or download any of the below policies or resources as required.

If you have any questions please contact us

01 Participant/Student Handbook

Our student/ participate guide containing necessary information about our training courses. This document contains images which may use more ink on a home printer.

02 Enrolment & Training Terms including Conditions

The purpose of this policy applies to the Australian Lifesaver Training service when it is used to purchase online training, enrolling into a course or for the completion of pre-course work, course assessment work prior to face to face training. Applicable to public courses and onsite training.

03 Participant/Student Support Services

List of support services with contact and website details. Please download and refer to as needed. (PDF format)

04 Participant/Student Complaints and Appeals

Step 1. If you have a complaint or appeal please download our Complaints and Appeals Policy.

Step 2. Once you have downloaded and have read the Complaints and Appeals Policy above, and would like to submit a complaint. Please download our Complaints Appeals form and submit the details to us. Please refer to the form for contact details or click here.

Policies

Policies & Resources

01

Participant/Student Handbook

02

Enrolment & Training Terms including Conditions

03

Participant/Student Support Services

04

Participant/Student Complaints and Appeals

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